1. Nature of Digital Products
At Guru Computer Academy, we offer digital products such as online courses, downloadable materials, software tutorials, and training content. Since these products are delivered electronically, they are considered non-tangible and irrevocable.
2. No Refund Policy
Once a digital product is purchased and access is granted (download or login access), no refunds will be issued under normal circumstances.
This policy is in place because digital content cannot be “returned” once accessed or downloaded.
3. Exceptions (If Applicable)
Refunds may be considered only under the following conditions:
Duplicate payment made by mistake
Technical issue preventing access to the purchased product (not resolved within 5–7 business days)
Incorrect product delivered (if applicable)
In such cases, users must contact us within 48 hours of purchase.
4. Technical Issues Support
If you face any issues accessing your purchased content, our support team will:
Assist you in resolving login or download problems
Provide alternative access if needed
We are committed to ensuring you receive the product you paid for.
5. Cancellation Policy
Orders for digital products cannot be canceled once processed
No cancellation is allowed after product delivery or access activation
6. Contact for Refund Requests
To request a refund (if eligible), please contact us with:
Order ID
Payment proof
Description of the issue
Email: info.gurucomputeracademy@gmail.com
7. Policy Updates
Guru Computer Academy reserves the right to modify this Refund & Return Policy at any time without prior notice. Changes will be updated on this page.
8. Agreement
By purchasing from Guru Computer Academy, you agree to this Refund & Return Policy.